Last updated: October 2025

Aspired Careers Limited

Website: www.aspiredcareers.com

1. Purpose

At Aspired Careers Limited (“we”, “us”, “our”), we are committed to providing a high-quality recruitment service to all candidates and clients.

We recognise that, on occasion, individuals may feel dissatisfied with our service. This policy sets out how complaints can be made and how we will handle them in a fair, transparent, and timely manner.

2. Scope

This policy applies to:

Candidates registered with us or applying for roles via our services.
Clients who engage us for recruitment.
Any third parties directly affected by our services.

3. Principles

We are committed to ensuring that:

Complaints are taken seriously and dealt with professionally.
Complainants are treated with respect, fairness, and confidentiality.
Complaints are investigated promptly and thoroughly.
Outcomes are communicated clearly, and corrective actions are taken where necessary.

 

4. How to make a complaint

Complaints may be made in writing, by email, or verbally. We encourage complaints to be submitted in writing for clarity and record-keeping.

Please provide:

Your name and contact details.
Details of the complaint, including dates and relevant information.
Any supporting evidence.

Complaints should be submitted to:

Aspired Careers Limited

Email: Hello@aspiredcareers.com

Registered Office: 573 Chester Road, Sutton Coldfield, B73 5HU

Registered in England & Wales: Company number | 16718646