Job Description
Training & Competence Supervisor
London | Hybrid
Are you an experienced T&C professional or a seasoned Mortgage Adviser ready to step away from advising and use your experience to develop others?
We’re partnering with an established and growing financial services business to recruit a Training and Competence Manager. You’ll play a central role in supporting Adviser performance, strengthening best practice and ensuring consistently high standards across mortgage and protection advice. The opportunity could suit an established T&C professional or an experienced Mortgage Adviser/ Administrator who wants to move away from Advising or Administration, and build a career focused on coaching and developing others.
The Role
- Coach, mentor and supervise Mortgage and Protection Advisers throughout their development
- Deliver focused training across products, regulation, suitability and advice standards
- Conduct adviser observations, file reviews, competence assessments and regular one-to-one meetings
- Monitor progress and maintain clear, accurate Training and Competence records
- Ensure the T&C framework is followed in line with FCA requirements
- Identify development needs and create practical action plans to improve adviser performance
- Work closely with Compliance and Quality Assurance teams to maintain strong customer outcomes
What we’re looking for?
- CeMAP or an equivalent mortgage qualification (Essential).
- Experience supervising, coaching or developing advisers within a regulated mortgage or protection environment; alternatively, at least three years’ mortgage advisory experience with a genuine desire to move into T&C.
- A strong understanding of FCA Training and Competence requirements, MCOB, ICOBS and Consumer Duty.
- Confidence conducting observations, file reviews and adviser competence assessments.
- Excellent communication, coaching and stakeholder-management skills.
- Strong organisation, attention to detail and regulatory record keeping.
What’s on offer?
- Basic salary up to £40,000, depending on relevant experience.
- Performance-related bonus.
- Hybrid working
- Competitive holiday allowance, pension and wellbeing benefits.
- A supportive, collaborative culture within a growing business.
- A high-impact role where you can shape adviser development, influence best practice and see the results of your work across the business.
Whether you’re an established T&C professional or an experienced Mortgage Adviser ready to use your knowledge to develop others, apply today with your CV to arrange a confidential conversation.
Equal Opportunities
Aspired Careers is committed to providing equal opportunities for all applicants. We welcome applications from people of every background and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to creating an inclusive recruitment process in which everyone is treated with dignity and respect. If you require a reasonable adjustment at any stage of the recruitment process, please let us know.
Mortgage T&C Manager, Protection T&C Manager, Training and Competence Manager, Training & Competence Manager, Mortgage T&C Supervisor, T&C Supervisor, Mortgage Compliance Manager, Mortgage Compliance, Protection Compliance, Adviser Supervision, Adviser Coaching, Adviser Development, Mortgage Adviser Trainer, Mortgage Broker Trainer, Senior Mortgage Adviser, Experienced Mortgage Broker, Mortgage Adviser Career Change, Competence Assessments, File Reviews, Quality Assurance, CeMAP, FCA Training and Competence, FCA Compliance, MCOB, ICOBS, Consumer Duty, Equity Release, Mortgage Jobs London, Financial Services Jobs London, Hybrid Compliance Jobs